How to Change a User’s Password

Changing a user’s password is an important action to maintain security and control access on the platform.

1º Accessing the user administration module:

In the lower-left side menu, click on “Users”.

This section displays all registered users, allowing you to search, filter, and manage records as needed.

2º Selecting the user to change the password:

1. Locate the desired user in the list.

2. Click on the row corresponding to the user to open their profile.

3º Accessing the password fields:

In the user edit profile, scroll down to find the fields:

• New Password
• Repeat Password

4º Filling in the new password:

1. In the "New Password" field, type the desired new password.

2. In the "Repeat Password" field, type the same password again for confirmation.

Important: Ensure both fields match; otherwise, the system will display an error message.

5º Saving the new password:

1. After correctly filling in the password fields, click "Save" at the bottom of the form.

2. A notification will appear in the lower-left corner, indicating that the password was successfully changed.

Best practices:

• Use strong passwords: combine uppercase and lowercase letters, numbers, and special characters.
• Do not reuse old passwords: guide users to create a new password with each change.
• Confirm login after change: check with the user that they can access the platform using the new password.

Conclusion:

You have learned how to change a user’s password, from selecting the profile to confirming the new password. If you have any questions, please contact our support team.